Chatbots have become extraordinarily popular in recent years largely due to dramatic advancements in machine learning and other underlying technologies such as natural language processing. Today’s chatbots are smarter, more responsive, and more useful – and we’re likely to see even more of them in the coming years.
Always on and always available with 24/7 support
Multiple simultaneous conversations across multiple channels
Consistent responses with customers/clients across multiple languages
Accelerate introduction and deployment
Alternate sales channel:
Context specific responses able to tailor