News and Media

20B Oracle Service (B2C) and Field Service Release Overview

[embed]https://youtu.be/UTLqCuFbrJw[/embed] This guide outlines the information you need to know about new or improved functionality in this update.

20A Oracle Service Cloud Release Overview

[embed]https://youtu.be/iY80b-QAJY8[/embed] This guide outlines the information you need to know about new or improved functionality in this update.

19D Oracle Service Cloud Release Overview

[embed]https://youtu.be/LPLPtYLBt6w[/embed] This link outlines the information you need to know about new or improved functionality in this update.

A Vision of the Future of Customer Service

https://www.youtube.com/watch?v=Kw8f9i20Gak

19C Oracle Service Cloud Release Overview

https://www.youtube.com/watch?v=Cwn3X6sK8cY